International Library Automation Perceptions Survey

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The 2025 edition of the International Library Automation Perceptions Survey is now open.

For nearly two decades (since 2007), this annual study conducted through Library Technology Guides has documented how libraries around the world view the systems they rely on to manage their collections and serve their communities. Your participation is vital in helping the profession understand how well current automation systems and discovery services meet real-world needs.

Libraries that participate in a consortium (like SHARE) are encouraged to respond to reflect their experience with the library management system and discovery service provided through the consortium. The responses from individual members complement those given through the consortial office. Both perspectives provide valuable input for the survey. 

Why your response matters:

  • Amplify your library’s voice: Your input helps shape an objective picture of vendor performance, product quality, and support satisfaction.
  • Guide future decisions: The published results inform libraries considering migrations understand the performance of both proprietary and open source solutions.
  • Provide constructive feedback: Vendors use the findings to improve their products and services. Your candid insights make a difference.

While the numeric ratings provide valuable benchmarking data, the narrative comments also provide essential perspectives. All comments are published in anonymized form to protect individual and institutional identities.

If you have participated in past years, please consider responding again this year. Your library’s continued input helps identify year-to-year trends in satisfaction and product development.

Take the Survey

 Begin the 2025 Library Automation Perceptions Survey

You can also review the 2024 survey results and data from all previous editions on the Library Technology Guides website.

Thanks in advance for sharing your experience and contributing to this long-standing community resource.