The IHLS Communications Department has created a customizable Canva template so SHARE members can communicate with stakeholders easily and effectively. Using data from the SHARE Data Dashboard and a few simple calculations, you can make a professional and informative flyer to distribute to patrons, board members, students, and other stakeholders. This template includes multiple examples and instructions on how to customize it.

Note: The links below will now direct you to the IHLS website, where you will have to log in to view the data dashboards. If you have bookmarked these links, please update your bookmarks with the new URLs.

Exciting News for SHARE Members! Illinois Heartland Library System has just launched three new dashboards to empower SHARE member libraries with valuable insights.

Thank you for taking the time to offer us a suggestion. Use this form to share ideas on how we can better serve our members and their communities. SHARE staff are eager to read your submission! If you need tech support or would like to report a problem with Polaris, Aspen, or other SHARE services, please submit a help desk ticket. If you would like to notify SHARE staff about a circulation issue with another member, please complete the Report an ILL Violation form.

Last month, Aspen was upgraded to version 26.01. This update includes improved sorting, changes to search filters, and more information in patron accounts, which are highlighted below. You can also view the full release notes for more detailed information.

The SHARE Team is pleased to announce that all reports and notices previously only available in Polaris Original are now accessible in Polaris Leap. Instructions for accessing these features are provided below. If you have any questions or need assistance, please do not hesitate to reach out.

SHARE is providing pre-printed adhesive condition reports for members to use when they notice minor damage to items owned by other SHARE members. When these items return to the owning library, it should evaluate the damage and describe it in the item record. SHARE staff will begin sending Condition report pads (each containing 25 reports) to members through IHLS Delivery. Members with multiple branches or buildings will receive one pad per building.

If you check in an item with a hold queue but it should not fill the next hold (for example, if the item is damaged and needs to return to the owning library), follow these steps. First, click “No” on the pop-up that asks if you want to hold the item. This will cancel the hold request. Select “Yes” on the next pop-up screen to reactivate it, so the patron gets the next available item.

See our latest CloudLibrary Featured List.