For those of you experiencing printing delays in Polaris after upgrading ScrewDrivers to Version 6, we do have a fix for this issue.
After April 30, 2017, the Polaris servers will be upgraded from ScrewDrivers Version 4 to Version 6. All SHARE Members that print from Polaris will need to update ScrewDrivers on their PCs.
On February 2, 2017 from 12AM–1AM Polaris and its related services will be down while we perform a firewall upgrade.
We will post an update both to this list and the SHARE website when the maintenance is complete.
If you have any questions or if you do experience issues afterward, please call us at 618-656-3216.
24 hours later, I think some of us are still marveling at how well our first attempt at using Zoom webinar to conduct the SHARE Semi-Annual meeting worked. The only downside was that there were only 97 participants, but most of us like to believe that the number of participants will increase as everyone becomes more comfortable with and accustomed to this new technology/communication option.
Recorded Books will be hosting a Zinio user group meeting for libraries in SHARE & IHLS on Thursday, February 2 at the Forsyth Public Library. This meeting is a great opportunity for both public and school library staff members to learn more about Zinio and OneClickDigital. A demo of the new RBdigital app will be provided and there will be plenty of time for questions. If your library is already a member of the SHARE public or school library Zinio groups, you’ll have the chance to provide feedback directly to the vendor.
Unfortunately, there is still no fix for the receipt printing issue when in LEAP with Google Chrome.
We have found that Mozilla Firefox is the best option for printing LEAP receipts. Headers and footers will have to be disabled first or else they will show up on your receipts.
We have been receiving reports of printing issues in LEAP with the latest version of Google Chrome (54.0.2840.71, released Thursday, October 20, 2016)--the most common issue being small font size.
If you are experiencing this issue, you may want to use a different browser for now, such as Microsoft Internet Explorer, Microsoft Edge (if you're using Windows 10), or Mozilla Firefox.
Recorded Books is now providing a shared Zinio collection option for school libraries within IHLS/SHARE. We’re hoping to get the group started in early October. Check out the Zinio for School Libraries FAQ or attend one of the webinars listed below to learn more.
Starting September 12th deliveries from the ZCA hub will be on the same days as before but your delivery time may be different.
Starting September 12th deliveries from the ZCA hub will originate from Carbondale rather than Du Quoin. Due to the difference in location, and accessibility factors of some libraries, the route logistics have been rearranged. If you receive deliveries from the ZCA hub, please be aware that your delivery time may be at a different time starting today. If you have any questions please contact the ZCA hub manager.