After logging into the initial SHARE Members Access page, there are now two icons. If you have upgraded to ScrewDrivers v6, select the For ScrewDrivers v6 Polaris Access icon. If you haven't yet, please do so before April 30, 2017. In the meantime, you can log in using the ScrewDrivers v4 Polaris Access icon.
For some members, the problem is returning roughly 1-4 days after applying the fix for this issue. If this is happening to you, we do have another option.
We are planning our next Polaris upgrade, which will be started after the last library closes on Thursday, April 13, and, hopefully, be completed before the first library opens on Friday, April 14. Over the next few weeks, we’ll be providing information about the changes and improvements coming with the upgrades, and what to do if the upgrade is not finished when your library opens on the 14th.
For those of you experiencing printing delays in Polaris after upgrading ScrewDrivers to Version 6, we do have a fix for this issue.
After April 30, 2017, the Polaris servers will be upgraded from ScrewDrivers Version 4 to Version 6. All SHARE Members that print from Polaris will need to update ScrewDrivers on their PCs.
On February 2, 2017 from 12AM–1AM Polaris and its related services will be down while we perform a firewall upgrade.
We will post an update both to this list and the SHARE website when the maintenance is complete.
If you have any questions or if you do experience issues afterward, please call us at 618-656-3216.
24 hours later, I think some of us are still marveling at how well our first attempt at using Zoom webinar to conduct the SHARE Semi-Annual meeting worked. The only downside was that there were only 97 participants, but most of us like to believe that the number of participants will increase as everyone becomes more comfortable with and accustomed to this new technology/communication option.
Recorded Books will be hosting a Zinio user group meeting for libraries in SHARE & IHLS on Thursday, February 2 at the Forsyth Public Library. This meeting is a great opportunity for both public and school library staff members to learn more about Zinio and OneClickDigital. A demo of the new RBdigital app will be provided and there will be plenty of time for questions. If your library is already a member of the SHARE public or school library Zinio groups, you’ll have the chance to provide feedback directly to the vendor.
Unfortunately, there is still no fix for the receipt printing issue when in LEAP with Google Chrome.
We have found that Mozilla Firefox is the best option for printing LEAP receipts. Headers and footers will have to be disabled first or else they will show up on your receipts.
We have been receiving reports of printing issues in LEAP with the latest version of Google Chrome (54.0.2840.71, released Thursday, October 20, 2016)--the most common issue being small font size.
If you are experiencing this issue, you may want to use a different browser for now, such as Microsoft Internet Explorer, Microsoft Edge (if you're using Windows 10), or Mozilla Firefox.