For those unfamiliar with the site, illshareit.com helps patrons find nearby SHARE libraries.
Previously the site only allowed searching by zip code, which didn't always give the best results. The site now allows patrons to search by their home address, town, or zip code and uses Google Places to provide location auto complete which all help to provide patrons with more accurate results.
Because of the issues caused by the original workaround, we have implemented a special Polaris connection process for those that have the Windows 10 April Update. Click "Read More" for details.
We have implemented a workaround to address the Windows 10 Version 1803 issues with Polaris. While this fixes the right-click and other related problems, you may experience other issues until a more permanent fix is released by Microsoft.
There is an issue with the newest version of Windows 10 (Version 1803 "April Update", formerly known as the "Spring Creator's Update") that causes right-clicking to not work properly in Polaris. Until there is a fix for this, we recommend that our members NOT install the April Update at this time.
Illinois Heartland Library System (IHLS) received a generous Walmart State Giving grant to assist bringing 21st century technology to small rural libraries in central and southern Illinois. Libraries were selected to participate in this program based on their membership in IHLS, population, and the amount of their income from property taxes and grants.
A bug has been discovered in Polaris "Almost Overdue" email notices that causes each title to be displayed twice. It only happens to patrons that have a notification option of "Email Address" AND "Additional TXT notice" checked.
Polaris is working on a patch to correct the problem.
Assisting patrons with eResources can be tricky. Don’t forget, there are many online resources that can help. Check out the websites below when a technical issue has you stumped.
Great news about how the Wal-Mart State Grant money is being spent to help the smallest--both in population and income--public libraries meet the following benchmarks:
Innovative and SHARE staff will be upgrading Polaris to version 5.2 on Thursday, April 13th, beginning at 10:00pm and completing on Friday, April 14th at 8:00am. During the upgrade all Polaris systems will be unavailable.
This includes but is not limited to: Polaris staff client, LEAP, SimplyReports, Online Catalog (OPAC), SIP2, and Cloud Library for new check outs.
For more information please see these support docuements:
A new video has been added to the SHARE Training website!
The 10 Commandments of Circulation course is required for current and future library staff.
Accessing the course is easy! Click on the course link above and log in using your Polaris username and password. Once you’ve entered Moodle, self-enroll in the course and you’ll be able to view the video at any time. You’ll also find other courses including a Cloud Library Demo, Recorded Cataloger’s Training Sessions, and Basic Circulation.
