Polaris Second Login Issues

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We are aware of the issues regarding the extra login prompt from Windows. We are working with Lazerware to find a solution. If you are having this issue, please create a ticket.

Please click on Read More for a temporary fix.

If you see this prompt, Windows is wanting your library's generic workstation login and password.

Left-click on More Choices, then left-click on Use a different account

For the username, type in your library's 4 character abbreviation code. (i.e. SHARE\CPLP4)
For the password, use your library's 4 character abbreviation code + _PASS1 (i.e. cplp_PASS1)

This is a temporary fix. Please contact us by submitting a ticket if you are having this issue.