Note: Please make sure you have prepared your computer for Polaris by clicking here.
Open Internet Explorer and navigate to http://start.illinoisheartland.org
Note: At this time, other browsers (e.g.: Google Chrome, Mozilla Firefox, Microsoft Edge) are not supported. Internet Explorer is REQUIRED.
Windows 10 Users: If Microsoft Edge opens, you will need to click the dots/ellipses (...) in the upper-right hand corner, and then click Open with Internet Explorer
An add-on bar might pop up at the top or bottom of your browser (depending on the version of Internet Explorer).
In Internet Explorer 8 (Commonly seen on Windows XP. Brand new installs of Windows Vista and 7 will likely have this version as well)
In newer versions, you'll see this at the bottom:
If you do not see this, please skip to step 4
If you're using Internet Explorer 8 (bar on top): Click on the bar.
Then click Run Add-on
A window will pop up asking if you want to run ActiveX control.
You may now enter your username and password.
You may see a few icons.
Click on the Polaris IHLS LIVE icon
A window remote desktop window will pop up
Polaris will open and a log in screen will pop up.
NOTE: If you used a machine login for step 5, you will need to change the username to your Polaris username.
Enter your password, and click OK
The Polaris bar should be dark blue, and you should see your username and library at the top.
You may now minimize your Internet Explorer browser
You should see the Polaris bar and your computer's desktop.