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Lost Item Recovery Default Actions Options (Unpaid)

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The default settings provided by this form only apply if the patron has not paid any overdue fines, processing fees, and/or replacement costs.

When a lost item is recovered at check out or check in, the charges associated with the item must be resolved.

If you do not set default actions, staff will be prompted by the Resolve Box (shown below) to make decisions regarding charging or waiving fees.

Default actions may be set so that the charges are resolved automatically when lost items are recovered at circulation, and staff members will not have to resolve each item manually.

After the time period supplied, the charge will remain on the patron record and you will not be prompted by the Resolve Box (shown below).

Resolve Box

 

Lost Item Recovery Default Actions Options Unpaid Form
Time Frame
If the item has been recovered within the time period chosen below, the defaults will occur. If it has been longer than this time period, the charges will stay on the patron record. (no screen will be displayed).
If recovered at Check In
Check In Recovery Defaults
Please select the default actions for check in recovery.
If recovered at Check Out
Check Out Recovery Defaults
Please select the default actions for check out recovery.
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