Friday at 10pm

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Update Saturday morning:

We're waiting on indexing to finish.  We're hoping to be back online before 9:00am.


In an effort to improve performance on Polaris, the IT team at IHLS and the support reps at Innovative are doing more maintenance tonight at 10pm.  This maintenance is on the production database server and not the servers that log you into to get onto Polaris.  I say that because tomorrow morning should be exactly the same for your Saturday crews.  If there is a problem, it will be a big problem that affects everyone.  We don’t expect this, but that would be worst case. 

It is our plan to have everything up and running by 7am Saturday morning.  Emails will be sent out and the status message on will be updated as soon as we have information to update.  Especially if there is a problem.

Thanks for your patience.  We’re going to track this thing down!