12/5/2016 - Hold Freezing

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12/5/2016, From Approx. 9 AM - Ongoing: Some users are experiencing a "Switch To/Retry" message when searching through items on hold or placing holds.  Clicking either option will cause the message box to reappear or will stall the process out with a "Not Responding" message.  We are aware of the issue and will post an update once we find a solution. 

If it's a short query, the message box/"Not Responding" message/spinning circle may go away after 1-2 minutes.  If it's an extended query, it may be best to call Traci at 618-656-3216 x620 to work with your individual situation.