With the discontinuation of transit receipts for SHARE members, it has become more difficult for both delivery drivers and member libraries to determine whether items in a transit tub have been processed.
To reduce confusion and ensure smooth daily operations, we are implementing a clear visual process for processed items.
Thank you for taking the time to offer us a suggestion. Use this form to share ideas on how we can better serve our members and their communities. SHARE staff are eager to read your submission! If you need tech support or would like to report a problem with Polaris, Aspen, or other SHARE services, please submit a help desk ticket. If you would like to notify SHARE staff about a circulation issue with another member, please complete the Report an ILL Violation form.
The SHARE Circulation & Resource Sharing Committee made significant changes to the Damaged or Incomplete Item Procedure, including:
Last month, Aspen was upgraded to version 26.01. This update includes improved sorting, changes to search filters, and more information in patron accounts, which are highlighted below. You can also view the full release notes for more detailed information.
The SHARE Team is pleased to announce that all reports and notices previously only available in Polaris Original are now accessible in Polaris Leap. Instructions for accessing these features are provided below. If you have any questions or need assistance, please do not hesitate to reach out.
SHARE is providing pre-printed adhesive condition reports for members to use when they notice minor damage to items owned by other SHARE members. When these items return to the owning library, it should evaluate the damage and describe it in the item record. SHARE staff will begin sending Condition report pads (each containing 25 reports) to members through IHLS Delivery. Members with multiple branches or buildings will receive one pad per building.
If you check in an item with a hold queue but it should not fill the next hold (for example, if the item is damaged and needs to return to the owning library), follow these steps. First, click “No” on the pop-up that asks if you want to hold the item. This will cancel the hold request. Select “Yes” on the next pop-up screen to reactivate it, so the patron gets the next available item.
The upgrade to Polaris/Leap Version 7.8 is scheduled to take place during the overnight hours on December 13, 2025. We are pleased to implement this update and look forward to the enhanced features and functionality it will provide for library staff. Some notable new features include:
The Item Record workform and the Bibliographic Record workform now display renewal count statistics. On each workform, the Statistics view now includes the following statistics for the item or bibliographic record:
The 2025 edition of the International Library Automation Perceptions Survey is now open.
In FY2025, SHARE worked tirelessly to provide members with a valuable return on their member fees in the form of training, tech support, and essential technology. Last year, members shared 1.3 million items for interlibrary loans, which was 20% of members' overall circulation. Learn more about how SHARE supports your library, with the latest return on investment for your library's stakeholders!
