We recently learned that Verizon and Spectrum (Xfinity) customers haven't been receiving their text message notifications. Thank you to our members for notifying us of this issue.
We apologize for the inconvenience this has caused you and your patrons, and we appreciate your patience as we work with Polaris to find a solution.
In the meantime, those patrons receiving text notifications can receive email notifications in place of the texts. In Patron Registration, under Notification Option, choose Email Address from the dropdown menu. Add the patron's email address in the designated box.
If they want to receive email notifications in addition to the texts, choose Email address from the dropdown menu and add the patron's email address in the designated box. Their phone number and mobile carrier still need to be entered, as well as the TXT box option checked beside the corresponding phone number.
Take a look at what's happening in our latest SHARE Member Notes!
In need of cloudLibrary marketing materials for your patrons? Check out SHARE’s updated versions of the cloudLibrary quick start guide and brochure.
Are you ready to get the Aspen Discovery implementation process rolling?
SHARE staff and ByWater Solutions have worked together to create a plan of action, outlined below.
Cohort Model & Timeline
Due to the large number of libraries that have chosen to add Aspen Discovery, we’ll use a ‘cohort model’ for the implementation. Each cohort will consist of 20 – 30 libraries. Our first cohort will begin training in November 2023 through December 2024. Wondering which cohort your library is in?
Cohort 4A: Public Libraries and Academic Libraries A-L - Implementation begins in May, Go Live in August
Cohort 4B: Public Libraries and Academic Libraries M-Z - Implementation begins in July, Go Live in September
Cohort 4C: School Libraries and Special Libraries A-L - Implementation begins in August, Go Live in October
Cohort 4D: School Libraries and Special Libraries M-Z - Implementation begins in September, Go Live in November
Your library will receive a welcome email and continuing project plan information from Lesley Zavediuk.
SHARE has an opening for the SHARE E-Resources Committee. We also have openings for a special library representative and a large public library representative in the SHARE Executive Council. Please fill out this interest form.
Did you know that ByWater Solutions provides the best resources for their Aspen Discovery users?
In early December of 2023, our first cohort started training on Aspen. Recordings of those sessions are available for all to view.
Recording of Dec. 5 Meeting Recording of Dec. 13 Meeting
Need marketing materials for Aspen? Find them below!
In the meantime, tons of helpful information is available via the links below. Feel free to share these resources with your front-line staff to build excitement and prepare for patron use!
SHARE has a new text alert service in the event of a Polaris outage. Text POLARIS to 84483 to receive alerts from SHARE. You will only receive an alert in the event of a system outage.
You will also receive email from SHARE's Official Business mailing list. You can sign up for all emails and newsletters from IHLS and SHARE here.
The SHARE Mobile Library app is here!
Our automated library consortium now has a mobile app! The SHARE Mobile Library, created with the Solus library app platform, allows your patrons to browse new books, renew your items, search digital content, add and manage multiple accounts, and find your nearest public library, all in the app. Keep an eye on this page for all of the latest SHARE Mobile Library news and resources! LEARN MORE
Bookmarks, door signs, and social media images are now available on our SHARE Mobile Library Marketing Materials page!
For anyone who has not yet tried Leap, or needs a refresher, here's a training session!