Windows 11 Polaris Prerequisites

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Please make sure your Windows 11 operating system has the February 2023 Cumulative Update installed at the very minimum.

If you are running Windows 11 version 22H2 and do not have the February 2023 updates installed, the Remote Desktop client will freeze while connecting to Polaris. 

See Finding your version of Windows to determine which version of Windows 11 your computer is running.

Once your computer is updated to the appropriate version of Windows 11, you will need to download and install the following to enable printing from the Polaris Staff Client (this is not needed if you ONLY use LEAP):

For the latest instructions for connecting to the Polaris Staff Client, click here.