Libraries should not send out items for interlibrary loan that have missing discs or other pieces.
If an interlibrary loan item arrives missing parts, then libraries should do the following:
- Mark the item with the date and nature of the damage.
- Make a note in the item record with the date and the nature of the damage.
- Use a check-in note to document the date and the nature of the damage.
If an item has minor damage that does not keep that item from circulating, then the owning library should do at least one of the following:
- Get complete information (in writing) on the last patron and return this information and the item to the supplying library.
- Make a written note of what is missing from the item on the written documentation of the last patron.
- The supplying library should then contact the last patron’s home library, so they can contact their patron.
Adopted 05/11/2015
Revised 06/13/2024
Related Forms:
- Bill for Item Form
- Item Payment Form
- Report of Damaged or Missing Parts of Items Received in Delivery
Related Policy and Procedures: