Circulating Damaged Material for Interlibrary Loan
If an item has minor damage that does not impinge that item circulating, then the owning library should do at least one of the following:
- Mark the item with the date and nature of the damage.
- Make a note in the item record with the date and the nature of the damage.
- Use a “Check In” note to document the date and the nature of the damage.
If an item that has been requested from another library for a patron arrives damaged, then libraries shall do the following:
- Get complete information (in writing) on the last patron, and return this information and the item to the owning library.
- Make a written note of the nature of the damage (i.e. pages torn, cover damaged, disc or case broken) on the written documentation of the last patron.
- The owning library should then contact the last patron’s library, so that the library can contact their own patron.
If a library's material is returned to a different location with damage, it will be sent back to the home library with a note explaining the situation and information about the patron who returned it. The lending library will then decide whether or not to charge the patron for damages. The patron should not contact the lending library directly.
Circulating Incomplete Material
Libraries should not send out items, for Inter-Library Loan, that have missing discs (or other pieces), loose pages/covers or torn pages/cover.
If an item that has been requested from another library for a patron arrives missing parts, then libraries shall do the following:
- Get complete information (in writing) on the last patron, and return this information and the item to the owning library.
- Make a written note of what is missing from the item (i.e. Disc 5, case, booklet) on the written documentation of the last patron.
- The owning library should then contact the last patron’s library, so that the library can contact their own patron.
Adopted 5/11/15
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