Windows 7 Polaris Prerequisites

Please note that as of January 14, 2020, Windows 7 is no longer supported by Microsoft.  We highly recommend upgrading to Windows 8.1 or 10, as future updates may cause problems connecting to Polaris using Windows 7, and there may not be a fix readily available if/when this occurs. 

Once your computer has been updated you will also need to download and install the following:

• Windows 7 64-bit
  • ScrewDrivers v6 client (please uninstall any old versions of ScrewDrivers first)
  • The following Windows Updates installed in this exact order (Microsoft KB Article Here):
    1. Windows Update KB2574819
    2. Windows Update KB2830477
    3. Windows Update KB2857650
    4. Windows Update KB2913751
  • The following Windows Update installed (Microsoft KB Article Here):
    1. Windows Update KB2923545 (RDP 8.1)
• Windows 7 32-bit
  • ScrewDrivers v6 client (please uninstall any old versions of ScrewDrivers first)
  • The following Windows Updates installed in this exact order (Microsoft KB Article Here):
    1. Windows Update KB2574819
    2. Windows Update KB2830477
    3. Windows Update KB2857650
    4. Windows Update KB2913751
  • The following Windows Update installed (Microsoft KB Article Here):
    1. Windows Update KB2923545 (RDP 8.1)